Travel Agent Months Program

Welcome to the Travel Agents Months Program!

The Aruba Hotel & Tourism Association cordially invites you to participate in Aruba’s Travel Agent Month program hereinafter referred to as TRAM program, valid April 15th until December 15th, 2021. (Blackout dates: July 4th to 5th and November 25th to 28th, 2021). The TRAM program offers you and a companion the opportunity to visit and experience the beautiful island of Aruba personally. To be eligible it is required to provide your IATA number for North America, DRV or ASR number for Germany, ANVR number for Netherlands or ACE Certification number for LATAM. A stay at 2 hotels is required during your visit


The TRAM program consists of:

Choice of 2 from various participating hotel properties, based on availability.

Rates based on European Plan (All-Inclusive add-ons are available at select hotels)

Two package offerings:

  • 6 nights for USD360 total
  • or
  • 4 nights for USD 240 total

Program details:

  • Complimentary roundtrip airport transfer will be provided courtesy of De Palm Tours.
  • Air travel is not included.
  • Special offers for on island experiences. List is provided with final hotel confirmation.
  • Site Inspection at host hotel is required.
  • Social media promotional post with image of hotel properties and of island or newsletter/blog highlighting the visit to Aruba.


To participate in the program, view the Terms and Conditions and information on participating Hotels, and enter the required information in the application form.


TRAM program is available to all certified Travel Agents

  • The TRAM program is valid from April 15th until December 15th, 2021  (Blackout dates: July 4th to 5th and November 25th to 28th, 2021)
  • This program is offered based upon room availability at the participating hotels.
  • The program requires a stay at two different properties (one each from group 1 and 2) 
  • TRAM hotel accommodations are for a maximum of 2 persons in one room (the travel agent and one extra person). 
  • Program is offered on European Plan basis (all-inclusive options available at extra charge)
  • Participation fee covers AHATA's cost to manage the program. Hotels are providing the rooms complimentary.


Eligibility:

  • Inside sales and managerial personnel directly responsible for travel agency sales.
  • All Travel Agents: To take advantage of the TRAM Program offers you must include your IATA, DRV, ASR or ANVR number in the application form. For LATAM the ACE Certification number is required.
  • Participation is possible for one visit per agent every other year.


Length of stay options:

  • 6 nights 3 nights at hotel in group 1, 3 nights at hotel in group 2. Total cost US$360 with European Plan (All-inclusive add-on available at select hotels).
  • 4 nights 2 nights at hotel in group 1, 2 nights at hotel in group 2. Total cost US$240 with European Plan (All-inclusive add-on available at select hotels).


The Travel Agent is responsible for:

  • Airfare (via airline travel agent programs).
  • COVID-19 test cost.
  • Aruba Visitor Insurance.
  • Applicable airport taxes.
  • Government Environmental Levy of $3 per night (paid via hotel). 
  • Food & Beverage and incidentals. 
  • Site inspection at host hotels.
  • A social media promotional post with image of hotel properties and/of island or

    Newsletter/blog highlighting the visit to Aruba.

Complimentary airport transfer:

De Palm Tours provides complimentary roundtrip airport transfers  (from airport to hotel and from hotel to airport).

  • The Travel Agent needs to present his/her business card and copy of TRAM confirmation to De Palm Tours representative at the Airport to be escorted to the bus and to receive a Return Voucher.
  • The Travel Agent needs to visit a De Palm Tours Desk on property 24 hours prior to departure to confirm his/her return transfer and pick up time.

How to apply:

Travel agents to fill out the electronic application form (link)

  • Applications should be received by the Aruba Hotel & Tourism Association at least 3 weeks prior to your flight to Aruba.
  • On the electronic application form, the travel agent will be asked to choose hotels from the list of participating hotels. The hotels assigned will be based on availability.
  • Link for non-refundable payment shall be sent to agent prior to reservation confirmation. 
  • Agents will receive a confirmation of their host hotels per email from the Aruba Hotel & Tourism Association. The confirmation will be sent to the e-mail address indicated by the travel agent on the application form two weeks prior to travel (if payment is confirmed).


Important Notes:  

  • Once the room reservation is confirmed, no changes are accepted.
  • Once reservation is confirmed agent will receive list of special offers for on island experiences.
  • All flight arrangements are the sole responsibility of the agent.  For Aruba COVID Entry information, Click here.     
  • A Site Inspection of your host hotel(s) is a requirement. Please contact the salesperson upon arrival at the hotel.
  • A social media promotional post with image of hotel properties and/or island or newsletter/blog highlighting the visit to Aruba.

Travel Agents can choose between 6 nights or 4 nights stay, with a choice of two properties, based on a fixed cost.


  • 6 nights 3 nights at hotel in group 1, 3 nights at hotel in group 2. Total cost US$360 with European Plan (All-inclusive add-on available at select hotels).
  • 4 nights 2 nights at hotel in group 1, 2 nights at hotel in group 2. Total cost US$240 with European Plan (All-inclusive add-on available at select hotels).

          * View All-Inclusive packages below. 

  • Participation fee covers AHATA's cost to manage the program. Hotels are providing the rooms complimentary.

                           

Participating Hotels: 

Group 1

Group 2


* All-Inclusive packages:

All-Inclusive add-on paid to applicable hotels upon arrival. The hotels offering all-inclusive package are;

Divi & Tamarijn All Inclusive - add on mandatory:


Renaissance Aruba Resort & Casino – add on optional: 


Currently the TRAM program is closed for new applications in 2020. We will soon open a new TRAM program for 2021. Please check back in 1 or 2 weeks.

Should you have any questions or comments regarding the TRAM program you can contact the Aruba Hotel & Tourism Association:

Email: vanessa@ahata.com   Tel: (+297) 582 2607